Xstreme Supreme Mobile Detail

Last summer, I hired Xtreme Supreme to detail my two cars. The job was completed in a rushed manner. A single person completed both jobs in less than six hours. When I inspected the work, I discovered numerous spots that had been missed on both vehicles. I called them to provide this feedback and was offered nothing to correct the issue. So I posted a review on Yelp, along with photos. The owner Xavier called me apologizing profusely. He offered to provide a full refund for one car ($500) and then to detail the other car for free at a later date, "when the car gets dirty again." I didn't feel right about taking the money, so suggested that he simply detail both cars at a later date and he agreed. Since I have a monthly subscription at my local car wash, both cars get hand-washed weekly. I decided to wait until spring after the rainy season had passed to schedule the follow-up. My regular cadence is a yearly detail -- I'm not aware of anyone who has their car detailed more frequently than that, but perhaps I'm mistaken. When I called to schedule the follow-up, I was informed that since 11 months had passed, they would no longer honor our agreement. Instead, they offered a $250 discount on $1,000 of detailing for the two cars. This is 1/4 of the value of our original agreement. So I decided to permanently part ways with these guys and re-post this review. I won't be doing business with this establishment ever again. Buyers beware... Posting photos of sloppy work:

6/23/2022