J9's Luxury Auto Detailing Colorado Springs - Ceramic Coatings, Clear Bra PPF, Vinyl Wrap, Tint

I want to start this review off with saying they did tell me to bring the car back and they would make it right. I just ended up taking my car somewhere else to get redone. But I do appreciate the offer and want it to be clear that if I took my car back it MIGHT have been a different story. With them being the more expensive detail shop in town I was expecting things to be done right the first time. I did the $300 interior service. In that service was listed that the trunk and the door jambs were included, they were not touched. My dashboard looked like it got a quick wipe down and that was it. My gauge cluster when I swipe my finger across it it had not been touched either. My shifter still had a bunch of dirt in it. Although I know my car was not in great shape by any means when I took it to them. I still expected what I paid for to be done. I by no means am saying they can not do a great job on your car just unfortunately they did not do a great job on mine. I ended up taking my car to another place the next day for the same package but at $120 and they did a great job. So just make sure you understand that a higher cost does not guarantee better quality all the time. The pictures I have taken were as soon as I had got home from the detail shop. %100 had great customer service I personally just had a bad experience with the actual service. I wish it was a better experience because they seem like good people.

3/20/2025