WASHMOBI

I've used this service 3 times. The first time there was a different younger guy who did an incredible job. Then two different guys the 2nd and 3rd, which got progressively worse. I'm writing about the 3rd and final. I booked the 60 minute $85 cleaning for my BMW SUV. Including tip this is a $105 cleaning. First off they were 30 minutes late (they've been late all 3 times). They finished in 40 mins (not the 60 mins noted in the booking). I don't care how long it takes, I care that it's done well (worth the $100+ cost). But it's clear 40 mins was not enough. There's still dead bugs all over the grill, headlights, and side mirrors. There's wet rag streaks all over the interior. They put the back seat rugs on the wrong sides. There's still pet hair on the carpet and the back 'trunk' area wasn't even vacuumed. According to them they waxed my car, which means they literally waxed filth onto my car, including some bird poop on the hood. I had to spend 90+ minutes cleaning my own car -- trying to get waxed-on bug guts off. I was unable to get the waxed-on bird poop off, so I'm hoping a professional can do that. It's so disappointing that the first guy did such a wonderful job and then these other two did a sloppy, rushed job twice. This last time was the worst. I've had better washes at those cheap drive-thru car washes than these guys do. If they were charging cheap prices it wouldn't be as big a deal. I expect much more from a $100+ (with tip) car wash. Once I saw the car I messaged right away with my disappointment. He offered a $10 discount. What a ripoff

12/9/2024