TrendSettas Auto Salon

Just had my truck detailed with their Airborn package. For the most part, the detail was pretty good, however there are some things I wasn't very happy with. First thing I noticed when I got home was the tire shine they use slings everywhere. The entire side of my truck to include the mirrors were covered in tire shine. I had to re-wipe my truck down from front to rear to get it off of the sides of my truck. Second thing I noticed is they didn't wash a whole section of the tonneau cover. Wasn't really expecting it, but if you charge me 25$ more for being a truck then I'd either expect the cover to be washed or not. 1/2 washed looked really funny. Got me thinking what else they skipped out on. I stepped on the running boards and checked out the top of the truck. They absolutely did not wax the top of the truck at all. It was still gritty. What they did do, wasn't horrible but wasn't spectacular either. Pollen still on plastic where they didn't wipe certain parts and dirt wasn't vacuumed completely from carpet. Edit: Within an hour, the owner reached out to me and we discussed the issues. He was extremely over apologetic and offered to make things right. He knew exactly what happened with my truck and why so he's obviously invested in the business and customer service. Based on this experience, I'll go back with my truck and wife's car.

4/3/2025