Squeaky's Car Wash and Service Center

Absolutely stay away. There was a glaring scratch on my car after picking up my vehicle, that without a doubt wasn't there on the driver's side door when I left it with them. I work in automotive and fine finishes, and the young gentleman "running the place" tells me it isn't a scratch and they can buff it out for an additional $20. I said verbatim... "You're going to charge me an additional 20 for something that happened in your wash? Fine, but this is insane." He proceeds to tell me they won't fix it based on my attitude. I asked to speak to the owner who I saw on site when dropping my car off, and the young man told me to call the number on the website and walks off. I called the number 5 times from inside their waiting area, just to hear no phones go off and him tell me "yeah, the owners aren't always here." I finally got the owner on the phone after he had received pictures of the vehicle via his staff to prepare him for the call. He told his staff to try the "high speed buff", which they proceed to wipe down my car for 30 seconds and saying it didn't work. The owner tells me I am being unreasonable and it is a manufacturing clear coat issue and to see if it's still under warranty. The GM service team at the dealership my wife works for comes back saying it is without a doubt the application or chemicals the wash is using, and absolutely is nothing to do with a coatings defect. We will now be the second customer filing a police report in 2 weeks against this place. Absolute disgrace. Should have listened to the Johnny's Pizzas staff next door when they told me that the new owners have ran it into the ground.

3/27/2025