On The Spot Mobile - Louisville Auto Detailing Services

About two weeks ago, I had my car detailed primarily for a liquid spill (Sweet Tea) in my front passenger floorboard that smelled awful. The bad smell increased by the day & I was really worried it would mold/mildew if not addressed. This odor really stressed me out considering I hadn't even owned my car for a full year yet. So, I tried cleaning on my own but knew I needed professional tools & unfortunately had limited time to dedicate to the needed clean since I had to work. So the night before I received my car detail, I found On the Spot mobile online & booked an appointment & called about my concerns the next morning. I love how they come to you but I didn't know how big their vehicle was or how much room they needed for the car detailing & was concerned they may block parking at my apartment. However, they were able to do everything within two parking spots with no issue. (See pic) I was so happy to get booked so soon & the detailer, Ben was so nice & patient with my concerns & paid extra special attention to the Sweet Tea spill & i was very happy with the immediate results. Despite the improvement, Initially after the detailing I thought I could still smell an order but Ben suggested to wait for it to dry & call him, if needed for a Re-do. He recommended I roll all windows down & allow the carpet to air dry but assured he'd be back for a Re-do & offered as many re-do's as needed, if I was not satisfied. I really appreciated his helpfulness and we were actually going to have him re-do the carpet, for good measure & were scheduled a few days out. However, through the weekend, I actually forgot about the spill & didn't smell any odor once the floor was completely dry. This was such a relief considering my car being so new. So, I'm very happy with the whole process, their business model & the official outcome. I have already recommended On the spot mobile to my family & would definitely book them again!

10/20/2024