Washman Car Wash | Commercial St.

***** edit ***** They have changed their policy and I'm proud to say I am glad to see that. Shows a company that cares to actually listen to their customers !!!!! 8/24/24 Back to being the best wash in Salem. Bobby (guy at pay booth AND at wash) is amazing and definitely an asset to your facility. Thank you for your amazing customer service Thinking I would get the "monthly special" I ordered it, paid and got the little sticker. Was NEVER TOLD that only half of my truck would get dried and the bird poop (totally oblivious) would remain on my truck. I have been here several times and stayed for the manager's special and have been very satisfied. But this is the one time I didn't need the inside clean (they did great last weekend), and figured I'd join the unlimited program. Once my truck was done I paused for a moment because I was waved on and I still had a soaking wet passenger side. Getting out to check and install my antenna I also noticed the bird poop (reason for my stop here) was still totally visible.not as pronounced but still very noticeable) Going back to shack where you pay, was told they do not dry passenger side nor do they look for bird poop !!!!! Seriously!!!!!! 50.00 for half a clean truck with now water spots on passenger side ? At 90 degrees outside it dries and spots FAST ... I understand quick wash but this is absolutely ridiculous and 5 minutes after getting the monthly washes, I cancelled it. I'll go back for the manager special but will not pay full price for half a job. I give credit where credit is due and the detailers are top notch, but the wash I paid for was CRAP !!!!!

7/7/2024