Down 2 The Detail

Long review, but worth the read. I contacted a mobile detailer through Groupon, I let them know how bad my seats were and he told me there would be a $60 up charge. Upon arriving, he told me there was a $100 up charge, and to pay up front before his services.. which he also told me you pay after services on the phone. He was not at all reassuring in saying that my car would look better. He said he'd shampoo seats but likely wouldn't be that much better, told me middle console was worn and would not be able to get it clean... the list goes on... TOO MANY RED FLAGS... thankfully we decided to not have him service my car. I then contacted Rob from Down 2 The Detail. He let me know he would have my car looking 100x better, and the photos of my seats didn't scare him, he loves a challenge! FINALLY THE REASSURANCE I WAS LOOKING FOR! You want someone to be confident in the job they're about to do! Rob got me in very quickly and did not disappoint. He was professional and timely. Not only do my seats look 100x better, but the middle console looks brand new. The windows were left down in the rain, hot chocolate was spilled, my bf works with concrete so just all around dirty at the end of his shift. My car needed brought back to life, and that's exactly what Rob did. He also changed my break light for me, additional fee of course, but knows his stuff!! If you're looking for a professional and trustworthy guy to get your car looking like new again. He's your guy. Thank you!

8/26/2024