Detail Pros LLC

I requested an interior detail with shampoo. What I received was a quick wipe down of everything and that was it. There had been 2 guys working on the interior for 1 hour then told me they were done. I had to have them redo some spots that looked missed. They then spent another 30 minutes on it and then they said they were done, again. I looked it over and wasn't satisfied, but I thought it looked better. So I paid them and they left. After looking over the car in depth, the seats looked horrible. I leaned the front seats back and you could see nasty old junk they didn't touch[which they somewhat cleaned after I said something]. The seats felt wet but still looked the same. Also, all of the handles to close the doors had junk in them, the front cup holder had gum stuck in it[which they cleaned after I said something], the inside of the windshield wasn't even cleaned, the inside of the glovebox wasn't touched, and the cubbys on the door panels still had dirt and trash in them. The area in the back wasn't touched, there is a cover that leads to a compartment that wasn't touched and also the area under that compartment [see attached picture]. Upon looking over the car, I found that my center console was loose and just sitting kind of cockeyed. I was able to pick it up and move it around which it shouldn't do. After I paid $125, I went ahead and vacuumed the interior again, wiped down all of the missed spots[door panels, shifter area, dash], cleaned the inside glass, used upholstery cleaner on the seats and scrubbed them with a brush and rag, removed my broken center console and plastic welded the broken plastic pieces back together, then I removed the rear covers and cleaned up that mess[see picture, as stated above]. I'm not happy and I feel like I wasted $125. I saw the pictures from google and thought to myself, man they do good work. I also heard that they did some work on my uncles cars. I'm very disappointed. After the guys left, I spent another 2 hours of my night cleaning up after them and getting the stuff that was missed.

3/14/2020