CarDetailing2Go

I brought the car for its original appointment in which the I was not informed that it was cancelled due to them running behind. Brought it to the next appointment in which they were still running behind and I had to wait 2 hours extra. Got the car washed by another detailer in its 3 months of existing, no scratches. I brought it here cause they are cheaper.Bring it to this detailer in which afterwards there are scratches on the hood and under the side mirror. Mind you these are hard scratches to get from road debris. They said they would polish it out and have been waiting three weeks via cancelled appointments and the owner not communicating at all. Got a call today only for the owner to get into a screaming match with me saying their detailer make no mistakes and they didn't scratch the car. Soap was left under the mirrors the residue formed. Terrible experience. If you soon into the second picture you can clearly see scratches going up and down which I'm sure is due to the cleaning motion. To reply to the owners reply. I told you to zoom into the second picture a few days later because I noticed the scratches. Upon zooming in those scratches were there and that was after the wash. This was not done by previous work as I would have complained as I am to you now. You were not kind at all and told me you would not fix the other scratches please do not lie. Microfiber towels and mitts can cause deep scratches if not cleaned properly, a simple Google review proves that, Seeing as there are previous reviews with bad ratings and pictures of scratches mistakes can happen. But you refused to fix any mistake on mine and argued that this was not your fault. Seeing as how you failed to complete promised scheduled appointments and the appointments to fix said scratches your work is not reliable at all. Therefore your word is also most likely unreliable.

3/25/2025