Dunn's Auto Detail Salon

A few reasons why I wouldn't recommend anyone going there, 1. Very rude and threatening customer service. 2. Cost of the service was jacked up after I got there. 3. I had to listen to so many racist comments while my car was being serviced. Edit after the owner's response: I didn't add specific details in my initial review thinking to keep it simple, but after seeing the owner's response, I feel compelled to clear things. I called Joe after finding them on Google, he told me $295 for cleaning, shampooing the entire car and to ozone it. I asked for $200 since that's what I was quoted elsewhere. He AGREED. But once I reached there, he told me that he can't do it for any less than $295. I was honestly shocked. After me requesting, we agreed to clean, shampoo just the front passenger side (1/5th of the total area) and ozone the car for $150. Only after paying and getting to the car, I realized they didn't ozone the car (I confirmed the same with the person who cleaned the car as well). And when I said rude, threatening, racist and sarcastic comments, all were from Joe to me directly. Other people working there were nice though. Edit 2: Maybe Joe deals with homeless people everyday but I didn't see one during the time I was there. All my points/comments above were from Joe to me as I told earlier. I DIDN'T DESERVE that. He called me sensitive and cowardly in his response earlier (looks like he removed those in the edit later). Now he calls me a liar. Likewise, I wish I hadn't come to your shop. I wish I hadn't talked to you. And I wish we don't come across ever again.

4/4/2025